Booking Fees

Booking Fees




Why we must charge fees:


Human Hotel charges booking fees to help cover the costs of keeping all these great communities and partner platforms running. This means paying to use servers, messaging services, payment processors, host insurance, GDPR compliance and anything else necessary to ensure that as many people as possible have safe access to affordable, sustainable accommodation. These fees are also allowing Human Hotel to cover accommodation costs for Global South and minority groups, such as Minga and other indigenous groups, in order for them to attend and participate in the UN Climate Summit talks. 

We are a small team who are dedicated to the idea that homesharing can be a powerful force for change in the world. We're doing the best we can with our limited resources to create fairer alternative to big booking sites and keeping our fees as low as possible - because cost should never be a barrier to anyone.  


  • The aim of creating this network is that it becomes sustainable in the long term and able to support climate/social/environmental actions and meetings anywhere in the world through homesharing.

  • In order for this to happen it needs to be on a sustainable footing, covering its costs which would mean a small fee for each booking.

  • At present the platform charge is $5 USD per night per night, with the first 1-2 nights charged at a flat rate of $10 USD. The platform operates at a loss currently.

  • As the platform moves towards sustainability with more bookings, more guests, and more hosts all over the world, we will be able to reduce these fees.

  • If there is a need for waiving the fees then that is something that is possible. Human Hotel are keen to ensure that no one is excluded on the basis of the platform fee and so are working on a solution to make that part of the information for those booking - please contact michael@humanhotel.com if you feel this is applicable to you. 

Fee structure details:


Booking fees can vary depending on certain factors such as host price, length of stay and tot. guests. Read about the different rules below:


SHORT-TERM STAYS (<28 nights)

In the case of a booking made for less than 28 nights, we charge the guest $5 USD per night per guest on top of the total host fees (nightly fee, extra guest fees, cleaning fees, weekly discounts, monthly discounts), and the host 3.5% of their total payout.

LONG-TERM STAYS (≥28 nights)

In the case of a booking made for 28 nights or more, we charge the guest $5 USD per night per guest on top of the total host fees (nightly fee, extra guest fees, cleaning fees, weekly discounts, monthly discounts), and the host 3.5% of their total payout. 

FREE HOSTS

In the case that a host is hosting for free, the guests will be charged a minimal amount according to the calculation below: 

Fee Calculation
If the booking is for 1-2 nights, the booking fee is set to $10/per guest. If the booking 3 nights or more, the booking fee adds $5 per guest per night.